Effective Date: 23/01/2024

Welcome to Thames Aesthetics ("we," "our," "us"). Thames Aesthetics is the trading name for Thames Aesthetics Limited. Your privacy is important to us, and we are committed to safeguarding the personal information you share with us. This Privacy Policy outlines how we collect, use, and protect your data in accordance with the General Data Protection Regulation (GDPR) and other relevant UK data protection laws.

 

1. Information We Collect

We may collect and process the following types of personal data:

• Identity Information: Name, date of birth, and gender.

• Contact Information: Email address, phone number, and home address.

• Health Information: Details related to your medical history or treatments for services we provide, where applicable.

• Payment Information: Billing details and transaction history.

• Technical Information: IP address, browser type, and usage data collected through cookies.

 

2. How We Use Your Information

Your personal data will be used for the following purposes:

• To provide and manage our services.

• To communicate with you about appointments, treatments, and updates.

• To process payments and invoices.

• To comply with legal obligations or regulatory requirements.

• For marketing purposes, where you have provided consent.

 

3. Sharing Your Information

We may share your personal data with:

• Service providers, such as payment processors or IT support.

• Legal or regulatory authorities, if required by law.

• Third parties, where you have explicitly consented to such sharing.

We do not sell or rent your data to third parties.

 

4. Data Security

We implement robust security measures to protect your personal data from unauthorised access, alteration, or disclosure. These include encryption, secure servers, and regular audits of our data handling processes.

 

5. Your Rights

Under the GDPR, you have the following rights:

• Access: Request access to your personal data.

• Correction: Request corrections to inaccurate or incomplete data.

• Erasure: Request deletion of your data, subject to legal or contractual constraints.

• Restriction: Request limited processing of your data.

• Data Portability: Receive your data in a portable format.

• Objection: Object to data processing, including for direct marketing.

To exercise these rights, please contact us at info@thamesaesthetics.co.uk.

 

6. Data Retention

We retain your personal data only as long as necessary for the purposes outlined in this policy or as required by law.

 

7. Cookies and Tracking Technologies

Our website uses cookies to improve user experience and analyse website performance. By using our site, you consent to the use of cookies. For more details, please review our Cookie Policy.

 

8. Contact Us

If you have questions or concerns about this Privacy Policy, or wish to exercise your rights, please contact us.